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Description
With a growing emphasis on service excellence, cultural diversity, and corporate compliance, health care employees increasingly seek workers with a strong work ethic and well honed “soft skills” – people who communicate appropriately, work well on teams, respect and value differences, use limited resources efficiently, and interact effectively with coworkers, patients and guests. This resource meets the challenge and describes the professional standards that apply to all healthcare workers. Information on the new HIPAA guidelines. Content on resume writing and job interviewing. Details the importance of professionalism; personal skills such as appearance, time management, problem solving and critical thinking; and personal and professional growth and advancement. All health professionals and students.

From the Back Cover

What if you ignore the rules or violate a policy or a law? What if you let your skills slip and don’t keep up on a new procedure or piece of equipment? What effect will an “I don’t care” attitude have on your job performance?

Designed for students pursuing all types of health professions Professionalism in Health Care: A Primer for Career Success, Second Edition is grounded in the philosophy that it’s not the job you do that makes you a professional, it’s how you do it that counts. It examines these questions and a variety of concepts aimed to broaden a health care worker’s mastery of ethics, communication skills, and other professional challenges. Concepts, application, self-examination, multi-media, and instructional support comprise this powerful learning system.