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Writing That Works is unique among business and professional writing textbooks. The book’s advice on the writing process, abundant workplace samples, guidance on working to deadline, and practical assignments all draw on the author team’s real-world and academic experiences. Honed by the suggestions and contributions of more than a hundred teachers and writers over nine editions, Writing That Works is an invaluable resource for both students and practitioners of business and professional communication. Streamlined for ease of use, packed with fresh examples and assignments, and now available for course management systems, Writing That Works works better than ever before.

This book is a great reference for doing exactly what the title says,” Communicating effectively on the job”. We used it as our main text for a business writing class I took and I would never sell this book back after the fact. It’s an easy read, clearly explained, and there are several examples as well as a corresponding website. It’s the first thing I reach for when I need to write any business correspondence.